AccessDropDelivering digital downloads, properly
Free guides to the part of a digital sale that goes wrong after the money arrives — written to be useful on their own, whether or not you ever buy anything from us.
Delivering the files
Getting the download into the buyer's hands without a support message afterwards.
How to deliver digital downloads on Etsy
Etsy's own file delivery is the right default. The trouble starts when your product doesn't fit inside it — and that's where the bad reviews come from.
Selling Canva templates on Etsy
There's one share link that gives buyers their own copy, and several that give them access to yours. Getting that wrong is the whole game.
When the link goes wrong
The failures that arrive as a one-star review rather than as a question.
Or hand your buyer one clean link
A branded delivery PDF with a QR code, a short link you can repoint later, and an access check that runs before you ship it. £19 for a year.
See a sample delivery